Operations
Remote
Customer Success Intern
London, UK (Remote)
schedule
6 months
payments
Unpaid
schedule
15-20 hours
About the Role
An internship with Established Consultancy, an established consultancy company based in London. Help keep clients happy and engaged by supporting onboarding, communication, and account health.
Key Responsibilities
- checkSupport client onboarding and welcome communications
- checkRespond to client queries and escalate when needed
- checkMonitor client health and engagement signals
- checkHelp prepare client-facing materials
- checkGather and share client feedback internally
Requirements
- checkExcellent communication and interpersonal skills
- checkA customer-focused attitude
- checkStrong organisational skills
- checkFamiliarity with CRM tools is a plus
- checkEmpathetic and solution-oriented mindset
What You'll Gain
- checkMentorship from customer success leads
- checkExperience managing real client relationships
- checkFully remote working with flexible hours
Start Date
Flexible
This is a voluntary, unpaid internship. Apply to be considered for this placement.
Opportunity at a Glance
- Category Operations
- Location London, UK
- Arrangement Remote
- Compensation Unpaid
- Hours 15-20 hours